Privacy Policy
Rice’s Mill School Supply
Last Updated: October 11, 2026
At Rice’s Mill, we value your trust and take your privacy seriously. As a family-owned, women-owned business, we believe in building lasting relationships through transparency, reliability, and respect.
This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, request a quote, place an order, or communicate with our team.
1. Information We Collect
When you interact with Rice’s Mill, we may collect the following information:
- Contact Information: Your name, business or organization name, email address, phone number, and billing or shipping address.
- Order Information: Product inquiries, quote requests, purchase orders, artwork, customization details, and order history.
- Payment Information: Billing details and payment confirmation information associated with approved orders.
- Website Information: IP addresses, browser types, device information, cookies, and website usage data.
We collect information that is relevant to providing our products, services, and customer support.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide quotes.
- Process and fulfill approved orders.
- Communicate about artwork, production, shipping, and delivery.
- Manage purchase orders, invoices, and payments.
- Provide customer service and ongoing support.
- Improve our website, products, and services.
- Send business-related updates or promotional communications where permitted by law.
- Meet applicable legal and regulatory obligations.
3. Business-to-Business Transactions
Rice’s Mill operates as a business-to-business (B2B) supplier. Our products and services are intended for businesses, schools, nonprofits, institutions, and other organizations rather than individual retail consumers.
Orders are processed through approved purchase orders or secure online payment links provided after the final quote has been approved.
Online payments may be processed by third-party payment providers. These providers handle payment information according to their own privacy and security policies.
4. Sharing Your Information
We may share information with trusted third parties when necessary to operate our business, including:
- Suppliers and manufacturers fulfilling your orders.
- Shipping and delivery providers.
- Payment processors and invoicing services.
- Website hosting, technology, and IT service providers.
- Professional advisers and authorities when legally required.
We share information as needed to provide our services, complete transactions, and meet our legal obligations.
We do not sell customer contact information to third-party marketing lists.
5. Cookies & Website Analytics
Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website traffic, and enhance the browsing experience.
You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
6. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, or disclosure.
While we work to safeguard your information, no method of online transmission or electronic storage is completely secure.
7. Data Retention
We retain personal and business information for as long as reasonably necessary to fulfill orders, maintain business records, provide customer support, comply with legal requirements, and resolve disputes.
Retention periods may vary depending on the type of information and applicable obligations.
8. Your Privacy Choices
Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information.
You may also opt out of promotional emails by using the unsubscribe option provided in those communications or by contacting us directly.
To submit a privacy-related request, please contact us using the information below.
9. Third-Party Websites
Our website may contain links to external websites or services. Rice’s Mill is not responsible for the privacy practices or content of third-party websites.
We encourage you to review their privacy policies before providing personal information.
10. Children’s Privacy
Our website and services are intended for business and organizational customers, not children.
We do not knowingly collect personal information directly from children under the age of 13 through our website. If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements.
Any updates will be posted on this page with a revised effective date.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Rice’s Mill School Supply
Philadelphia, Pennsylvania, USA
Email: marybeth@ricesmill.com / federico@ricesmill.com
Phone: 215-833-4700
Website: www.ricesmill.com
We’re always happy to answer your questions.
